The Modern Business Plan

The historical approach for entrepreneurs has been to first generate an idea, then do some market research, then write a business plan, then attempt to raise some money, then build a product or service and then try to sell what was built. Their business plan will often be structured like this:

  1. Cover sheet
  2. Table of Contents
  3. Executive summary
  4. Problem and solution overview
  5. Market and competitive analysis
  6. Product / technology
  7. Business model and go-to market strategy
  8. Management team
  9. Current status and accomplishments to-date
  10. Financial projection / use of funds

The traditional business plan, however, has many pitfalls especially for new entrepreneurs since so little is known about their potential idea, the market opportunity and their specific customer pains. Entrepreneurs often write their business plans in a vacuum, full of invalidated hypotheses, hockey-stick financial projections and unrealistically short timelines. What’s worse is that investors and bankers, the audience for business plans, seldom read them especially if it’s for something that has yet to generate any substantive revenues. That creates a huge opportunity cost for the entrepreneur as their time could have been better spent on performing customer development and working to validate key aspects of their business model.

The prevailing thinking today is that the business plan is dead for early stage startups. Much of the current literature around the Business Model Canvas approach and the Lean Startup methodology dismisses the business plan outright since a plan with so many unknowns is not a very good plan. In addition, the Lean Startup model emphasizes taking action over planning and de-emphasizes the role of the business plan for early stage startups.

However, what if the entrepreneur must develop a plan for a very early stage investor or perhaps as part of a competition? In those cases, I still think there’s a place for a business planning document, especially as many of the standard audiences for them (e.g. investors, bankers, etc.) are still looking for one. Often too, a startup team may want to have a guiding document that captures their to-date efforts and short-term plans.

So what should an entrepreneur do if tasked with creating a business plan? Working with student entrepreneurs at Drexel University’s Charles D. Close School of Entrepreneurship, I developed an approach that combines the lean startup action-based approach to starting up with the structure of a business plan document. This format provides better details to the reader about the idea, the value proposition, the customer development plan and the short-term key resource funding strategy.

Here’s how it looks:

  1. Cover sheet (that includes the startup’s value proposition statement)
  2. Target customer segment (with details on customer validation efforts to-date)
  3. Solution statement (with details on Minimum Viable Product development/plans)
  4. Business model canvas (using Alex Osterwalder’s format with descriptions of hypotheses validation efforts and an emphasis on what is yet to be learned)
  5. Team details (including their specific roles in the startup’s customer development activities)
  6. Planned/future business model testing process (and the overall approach to validation efforts and team decision making)
  7. Market opportunity size and future customer creation concepts (going on some base assumptions, I want to hear how they would scale the business)
  8. Company building scenarios (more of a vision of future culture and processes)
  9. Key resource funding strategy (what’s needed in terms of key resources and money to get to the next critical validated stages of the startup)

Hopefully this hybrid can serve the purpose of combining action with planning and provide entrepreneurs with a viable short-term plan that provides sufficient insights into the startup while providing them with a document that is actionable and actually helps them accomplish the activities that matter most to an early stage startup.

Startup Strategies and the Casino Floor

I’m embarking on teaching a new course this fall called “Ready, Set, Fail”.  It’s a course about entrepreneurial failure, but what it’s really about is how to learn from failure and how to use risk mitigation strategies to reduce the likelihood of startup failure.
 
While doing some research for the course, I came across Diana Kander’s book “All In Startup – Launching a New Idea When Everything Is on the Line“.  It’s a unique entrepreneurship book in that it’s written as a fictional narrative.  The setting is Las Vegas, the action is a poker tournament, and the main characters are entrepreneurs. Owen’s startup is failing, and successful serial entrepreneur Samantha helps him by educating him on a variety of entrepreneurship lessons straight out of Lean Startup methodologies. There’s even a little bit of sexual tension and an angry wife. There are many analogies along the way that relate gambling and entrepreneurial risk. Good stuff!
 
All of this got me thinking about how gambling and entrepreneurship can be kindred spirits at times. They both involve investment, time, and of course, heavy risk.
  
Too often as entrepreneurs we embark on an entrepreneurial journey without clear goals in mind. How much of our own (or other people’s) money are we willing to invest? How much time are we going to commit? What is our risk mitigation strategy? Are we going all-in or are we going to hedge against the all-too-many risks facing us? How do we know when to stop because we’re out of time and money or know when we’ve been successful enough to stop?
  
These are probably the same questions that a gambler should ask themselves before hitting the casino floor. Maybe by answering these questions we entrepreneurs (and gamblers) can develop a better startup strategy – one that is goal oriented, one that defines the parameters of the commitment, and one that has at least some semblance of strategizing around the high risk stakes.
  
Maybe none of this will eliminate failure but maybe we can make the startup game more fun and give ourselves more time to find a way to win. Are you all in?

Entrepreneurship culture

I was fortunate to recently deliver a keynote address to a top accounting firm about creating an entrepreneurship culture inside their organization.

The idea was to help them think through what it takes to deepen their client relationships by developing new services and business models.  I drove home the point that startups have an advantage because they are creating new business models that can drive unique (differentiated) value.

Established companies can use entrepreneurial approaches to do the same and avoid commoditization. Of course, established companies have to keep things running, improving what they already have in place. But by adding business model invention to the improvement part of what they do, they can find paths to differentiation.

With business model invention, I layered in the themes of “capacity for iteration”, “importance of versatility” and “resilience in the face of failure”.  Each of these themes seemed to resonate with the leaders in some way.  So I gave them this formula for establishing their entrepreneurship culture:

formula

I plan to dive more deeply into my thinking around iteration, versatility and resilience in future writings. Should be good stuff, so stay tuned…